Office Manager

Job Summary

The office manager at Jewish Family Service is likened to an “air-traffic controller”, making sure that all planes are flying smoothly and without delay. If you look at the job responsibilities, you will understand why.

Job Responsibilites

1. Customer service – first point of contact for the agency for clients and donors

2. Responsible for organizing Board/Committee Meetings

Checking for room availability, booking dates in calendar, completing set-up sheets

Sending notices via e-mail to all Board/Committee members

Preparing materials for meeting folders

3. Paperwork related to opening and closing clinical cases and sending to archives

4. Maintaining an accurate listing of open clinical cases by individual worker, by case type and a general master list

5. Preparing quarterly statistical reports

6. Ordering and inventory of all office supplies, and maintaining office equipment

7. Bookkeeping duties

Enter client charges from caseworker day sheets into QuickBooks

Taking payments from clients

Monthly billing

Verifying insurance coverage including copay/deductible payments.

Set up new client sub-ledger numbers

Update and maintain accurate case loads

8. Donor Management

             Entering pledges and donations in donor database and accounting system (Donor Perfect and QuickBooks)

             Sending thank-you cards and letters to donors and honorees in a timely manner

             Keeping track of all RSVPs, volunteers, for Annual Fundraiser

             Develop reports from a database on an as-needed basis

9. Data entry, copying, filing, and mailing/shipping as requested by Executive Director, Casework Director, and Social Workers

10. Assisting with programs and events that JFS sponsors

11. Maintaining confidentiality at all times

Qualifications:

Excellent computer skills, particularly with Microsoft Office, OneDrive

QuickBooks knowledge preferred

Experience with Donor Management systems preferred

3 years office experience

Ability to work cooperatively with professional staff, board and Jewish communal organizations

                Engaging & flexible personality with superior organizational skills

Ability to manage multiple tasks simultaneously with efficiency and accuracy and prioritize those tasks

Ability to maintain confidentiality

Benefits:

Generous vacation and sick time

7 Federal and 5 Jewish Holidays observed

Health Insurance (67% of employee premium paid by JFS)

403(B) match up to 5%

Intangible benefit:  We’re a mission-driven team changing lives in important ways.

If you are interested in joining our team, please submit your resume and cover letter to: Pam Kelner, Executive Director, at pgkelner@jfsnashville.org